Guardian Civic supports discovery and reporting, not live emergency response. Published details can change, and submissions enter review rather than publishing immediately.This is a summary. The full terms below apply.
Scope of these terms
These terms apply to Guardian Civic public pages, including the public map, public asset and site pages, public reporting flows, and public asset submissions.By using those pages you agree to use them lawfully, in good faith, and only for legitimate discovery, reporting, or contribution purposes.
Emergency boundary and availability
Guardian Civic helps people discover published public safety assets. It is not an emergency response service and does not replace instructions from emergency services, emergency call handling, or on-site safety procedures.If there is immediate danger, urgent medical need, or any risk to life, contact local emergency services instead of relying on this service. We do not guarantee uninterrupted availability.Where a steward authorises it, Guardian Civic may share limited details about an asset with authorised emergency-response organisations or their systems, under an agreement. This does not make Guardian Civic a dispatch service, an emergency call service, or a computer-aided dispatch (CAD) system, and it does not change what is publicly discoverable on the map.
Published information can change
Public asset details are published by responsible organisations and can change without notice as visibility, access instructions, maintenance state, or verification status change.Treat published information as a helpful guide at the time you view it — not a guarantee that an asset is present, accessible, operational, or suitable for a particular situation.
Acceptable use and user submissions
You must not misuse the public pages, interfere with the service, attempt unauthorised access, submit false or misleading reports, impersonate another person or organisation, or use the service in a way that could harm others or undermine published asset information.If you submit a report or public asset contribution, you are responsible for making sure the information is accurate to the best of your knowledge and that you have the right to share it.
How submissions are handled
Reports, submissions, and review outcomes may be reviewed, retained, and used to support review, verification, operational follow-up, fraud prevention, safety review, and auditability across the platform.Submitting information does not guarantee publication, action within a specific timeframe, or any particular review outcome.
Service changes and liability limits
Guardian Civic may update, suspend, restrict, or remove public pages or published asset information at any time to maintain service quality, security, legal compliance, or review controls.To the fullest extent permitted by law, Guardian Civic disclaims liability for loss or damage arising from use of the public pages, delayed updates, inaccurate third-party information, or temporary unavailability of the service.
Other applicable terms and contact
Organisation-specific notices, site rules, or local legal requirements may add to these terms where they apply to a published asset, site, or reporting flow.Guardian Civic includes Google Maps features and content. Your use of those features and content is subject to the current Google Maps/Google Earth Additional Terms of Service (opens in a new tab), which include the Google Privacy Policy (opens in a new tab).If you have questions about these terms or about use of the public pages, get in touch through the contact page.