Responder programsIn development

Helping organisations coordinate trained volunteers and staff.

Some organisations already have people trained in first aid close by — at a surf club, a venue or a council site. Responder programs are being built to help them see who’s trained and available, find recorded safety assets nearby, and practise together. They work alongside emergency services, never instead of them.

Not yet offered to organisations or members. If you run trained volunteers or staff, register interest and we’ll keep you updated as it develops.

ExerciseExample program · practice only

Practice: bring the nearest recorded AED

Nearest recorded AED: Town Hall Concourse · 180 m
Members asked: 3
Accepted: 1

This is a practice exercise, not a real emergency.

Illustrative example. Details may change.

How it’s intended to work

Running a program, and taking part in one.

Programs use the same safety asset records as the public map, so members can be pointed to recorded equipment near where help is needed. These journeys describe the intended design; details may change before release.

For the organisation

Run a program

Set up the programChoose the area it covers, the training members need and the program’s rules.
Approve membersReview applications or invite people, and check their training before they take part.
Run practice exercisesSend a practice request, see who accepts, and see which recorded safety assets are nearby.

For members

Take part

Join a specific programApply to it or accept an invitation, and agree to its terms yourself.
Say when you’re availableYou choose when you can be asked. Membership doesn’t put you on call.
Take part in exercisesAccept or decline each practice request. You can leave the program at any time.

Clear boundaries from the start

Organisation-run: Each program belongs to an organisation that is accountable for it. Guardian Civic provides the tools and safety asset records; it doesn’t run response.
Members choose: People opt in to a specific program. There’s no general “responder” status.
Practice first: Programs start with exercises. Any use beyond exercises needs separate approval.
Alongside emergency services: Guardian Civic doesn’t take emergency calls or send emergency services. In an emergency, call 000 first.

For organisations

Run trained volunteers or staff?

Tell us about your team and how you work today. We’ll keep you updated as responder programs develop.Register interest

For individuals

Want to help locally now?

You can’t join a responder program yet. In a maintainer program, local volunteers check that safety assets are where their listings say — most tasks are a short visit. Each program says how it takes new members.Find a maintainer program

Helping organisations coordinate trained volunteers and staff.

Not yet offered to organisations or members. If you run trained volunteers or staff, register interest and we’ll keep you updated as it develops.

Clear boundaries from the start

Organisation-run

Each program belongs to an organisation that is accountable for it. Guardian Civic provides the tools and safety asset records; it doesn’t run response.

Members choose

People opt in to a specific program. There’s no general “responder” status.

Practice first

Programs start with exercises. Any use beyond exercises needs separate approval.

Alongside emergency services

Guardian Civic doesn’t take emergency calls or send emergency services. In an emergency, call 000 first.